Effective Date: February 22, 2025

Last Updated: August 29, 2026

At Rescanz ("Rescanz," "we," "us," or "our"), we are committed to providing high-quality lead generation, ad management, and media buying services. Please read this policy carefully before purchasing or engaging our services, as it governs all refunds, returns, and cancellations.

By purchasing or subscribing to any Rescanz service, you acknowledge that you have read, understood, and agreed to the terms below.

1. Refund Policy

1.1 5-Day Refund Window

Clients have five (5) calendar days from the date payment is made to request a refund.

1.2 All Sales Final After 5 Days

If Rescanz is not notified of a refund request within this 5-day window, all sales become final, and no refund, in whole or in part, will be issued after this period, regardless of the reason for the request.

1.3 How to Request a Refund

To request a refund within the eligible window, clients must submit a written request to [email protected] that includes:

•     Full name and account/order details

•     Date of purchase

•     Reason for the refund request

Refund requests submitted by phone or verbally will not be accepted; a written request via email to [email protected] is required to create a documented record.

1.4 Refund Review and Processing

All refund requests submitted within the 5-day window will be reviewed by Rescanz. Approved refunds will be processed to the original method of payment within 7 business days.

Refunds under this policy apply only to fees paid directly to Rescanz for its services. Refunds do not apply to, and Rescanz has no ability to reverse, any advertising spend. Ad spend or other miscellaneous charges are charged directly to the payment method the client provides on the relevant ad platform(s) and is paid by the client directly to that platform, not to Rescanz. Any dispute regarding ad spend must be directed to the applicable advertising platform and/or the client's card issuer or bank.

2. No Returns

Rescanz provides marketing, lead generation, ad management, and media buying services, not physical or downloadable products. As such, Rescanz does not offer returns of any kind. All services rendered are considered used and non-returnable once delivery or work has commenced.

3. Cancellation Policy

3.1 5-Day Cancellation Window

Clients may cancel their service agreement within five (5) calendar days of the date payment is made.

3.2 How to Cancel

To cancel, clients must submit a written cancellation request to [insert contact email] within the 5-day window, including their name, account details, and date of purchase.

3.3 Cancellations After 5 Days

Cancellation requests submitted after the 5-day window will not be accepted, and the client will remain responsible for the full terms of the service agreement, including any associated fees or remaining contract obligations.

4. Exceptions

Rescanz reserves the right to make exceptions to this policy at its sole discretion on a case-by-case basis. Any exception granted does not waive Rescanz's right to enforce this policy strictly in the future.

5. Contact Us

If you have questions about this Refund, Returns, & Cancellation Policy, please contact us at:

Rescanz

Email: [email protected]

Phone Number:  (352)/364-9032

Website: www.rescanz.com