Effective Date: July 21, 2026

Rescanz is committed to delivering your order safely and efficiently.

Processing Time

Orders are processed within 1-3 business days.

Orders placed on weekends or holidays are processed on the next business day.

During promotional periods or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

RegionEstimated DeliveryUnited States5-10 Business DaysCanada7-15 Business DaysEurope7-15 Business DaysAustralia & New Zealand8-18 Business DaysOther International Locations10-20 Business Days

Delivery estimates are not guaranteed and m

ay vary due to customs, weather, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping fees are calculated during checkout based on:

Destination

Package weight

Shipping method selected

Occasionally, free shipping promotions may be offered.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking information.

Tracking updates may take 24-48 hours to appear after shipment.

Customs & Import Duties

International customers are responsible for any applicable:

Customs duties

Import taxes

VAT

Government fees

These charges are determined by your local customs authority.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

Rescanz is not responsible for orders shipped to incorrect addresses provided during checkout.

Lost or Delayed Packages

If your shipment appears delayed or lost:

Check the tracking information first.

Contact the shipping carrier.

If additional assistance is needed, contact our support team.

Contact

For shipping questions:

Email: [email protected]